MVA Customer Connect System Update- CORE 21
Welcome to the new MVA.Maryland.gov!
You’ve reached the new website for the Maryland Motor Vehicle Administration. Thanks for visiting!
Bulletin: All Dealers and Tag and Title Agencies
From: Business Licensing and Compliance
Purpose
This bulletin is to provide guidance for the Dealer and Tag & Title agencies on operating
procedures for MVA’s Customer Connect system update (CORE21), which will go live on
Monday, February 19 th , 2024.
Summary
MVA will begin to transfer data and make updates to the Customer Connect system on Saturday,
February 17 th . Branch, call center, central office, and system functionality will be unavailable
from 12p.m. on Saturday, February 17th through 12p.m. on Sunday, February 18th .
Dealer and Tag & Title agencies will not be able to process any transactions in the system
during this time. Dealers will be able to issue 60-day temp tags using the offline temp tag
process.
We apologize for any inconvenience this downtime will cause. If you have any questions, please
contact us at 410-787-2952 or [email protected].