Online Services
CUSTOMER ALERT: Frederick VEIP kiosk is offline
We apologize for the inconvenience and thank you for your patience.
Welcome to the new MVA.Maryland.gov!
You’ve reached the new website for the Maryland Motor Vehicle Adminstration. Thanks for visiting!
MVA your way with myMVA Online Services
A myMVA online services account allows you to take advantage of all available online services provided by the MVA and access your driver and vehicle information at the tap of a button.
- Complete more than 60 transactions online, 24/7
- Check driver's license and vehicle related information
- View all correspondence that comes through the mail and email from MVA
- Make appointments and check renewal dates
- Apply for disability placards, license plates and driving records
- And so much more! Check out all our myMVA services.
By creating an account, MVA customers see all of their vehicle and license information, all letters that the MVA has sent, renewal and expiration dates, and more! Having a myMVA account allows you to take full advantage of all myMVA online services.
MVA your way with myMVA. See how easy it was for Irene, and create your account today!
Grandma Irene
Troubleshooting & frequently asked questions
myMVA troubleshooting and FAQ
Sign up for a myMVA account by visiting myMVA Online Services.
Just because you get emails from the MVA doesn't mean you have an account. When you go through the sign up process, the system will tell you if you already have one.
If you created your myMVA profile AFTER December 6, 2021, please check your spam or junk folder. If you still need help, call us at 410-768-7000.
If you created an account in the MVA eStore BEFORE December 6, 2021, you'll need to create a new user profile on myMVA Online Services.
Click the "Forgot username or password?" link (located underneath the blue login button) and select "reset password."
This will send a link to your email on file and prompt you to change your password after answering your secret question. The link is only good for 60 minutes from the request, so it is important that you address the email immediately.
The system has temporarily locked your access for too many attempts trying to login.
First, make sure you have an active myMVA profile. Any customer accounts that were created in the MVA eStore BEFORE December 6, 2021 must create a new user profile on myMVA Online Services.
If you are certain you have a myMVA account:
- Please wait 60 minutes to attempt logging back in.
- Go to myMVA and select "Forgot username?". You'll receive an email at your email on file with your username. (If you don't see it, check your spam or junk folder.)
- Once you have your username, return to the login page and use the “reset your password" function.
- If you continue to have trouble accessing your account, call us at 410-768-7000.
Please call us at 410-768-7000. Have your driver's license number ready so our representatives can assist you.
First, please check with others in your household any co-signers on your vehicles. Someone may have created an account without your knowledge.
If no one connected to your household created the account, please contact us with the following information to help us determine how best to assist you.
- Date you received the email from MVA and the email address that it came from.
- A copy/screenshot of the communication that was received.
- Confirm if you have made a MVA transaction in the past 6 months.
If you have access to your own myMVA account, you can contact us online. Once the information is sent a representative will reach out to you regarding a resolution.
If you do not have a myMVA account, call us at 410-768-7000.
To change or disable your two-step verification, log in to your account. Click the profile icon in the top right of the myMVA eServices landing page, and then click 'My Profile'. From this screen, choose the option to "Change Two-Step Settings."
If you continue to have problems, contact us.
Click the 'Forgot username or password?' link (located underneath the blue log in button) and select "reset password." This will send a link to your email on file and prompt you to change your password after answering your secret question. Please note: the link provided in the email to reset your password is only good for 60 minutes from the request, so it is important that you address the email immediately. Please check your spam or junk folder if you do not receive the email.
Once logged in you can change or disable the two-step verification by clicking the profile icon in the top right of the myMVA eServices landing page, then clicking 'My Profile'. From this screen, choose the option to "Change Two-Step Settings."
If you continue to have trouble, contact us.
Please visit the Business Portal to create a profile for a business-related account.
First, make sure you are only providing the LAST four digits of your SSN when prompted. Also, be sure you have not already created an account on the system. If an account has already been created using your SSN, the system will not allow for a secondary account.
If you continue to have trouble, call us at 410-768-7000.