July 2026 Employees of the Month: Ilyana
SERVICE ALERT: The Annapolis VEIP Self-Service Kiosk will be unavailable on Thursday, September 10 from 6:30 a.m. to 11:00 a.m.
During this time, customers may utilize the full-service VEIP station, which will remain open at:
189 Defense Hwy
Annapolis, MD 21401
We apologize for the inconvenience and appreciate your patience.
Department: Field Operations
During a recent visit, the employee demonstrated exceptional awareness and professionalism when faced with an unexpectedly difficult situation. Their calm response ensured that appropriate personnel were alerted, allowing the matter to be handled safely and effectively.
This recognition highlights the employee’s strong commitment to customer well‑being, situational awareness, and steady professionalism.