The MDOT MVA Office of Civil Rights and Fair Practices is responsible for monitoring the internal and external programs ensuring compliance with federal, state, and local laws and regulations governing the agency. Our internal responsibilities include the investigation and resolution of allegations of Discrimination, Sexual Harassment and Workplace Bullying. Our office reviews requests for reasonable accommodations, pursuant to the Americans With Disabilities Act. Our external programs ensure that employees work together to provide our customers with an experience that is free of discrimination, and their transactions are conducted in a respectful manner. We are committed to providing prompt, courteous, and efficient service to all of our customers, internal and external. Premiere customer service is our Number One Priority.
Our office strives to promote Diversity and Inclusion, helping to create an environment where all are valued and respected. The frequently asked questions below may provide information to assist you in scheduling your appointment or your visit to the MDOT MVA. Please contact our office if you need additional support during your visit.