Policies could vary slightly by training center, so please check with the training center where you have registered for specific details relating to their policies.

Sometimes an individual may not be able to participate in the course they were scheduled for. If this happens, please contact the training center for your options.

Course Rescheduling Policy

Individuals may be provided an opportunity to be rescheduled into another motorcycle safety course without being required to pay another course registration fee, or at a reduced fee. In order to be rescheduled, individuals must notify the training center where they were registered prior to the start of their course that they are unable to participate, or immediately after the missed course. All reschedules are subject to the availability of another course opening and must be completed in the current training season. There is no guarantee that the training center will be able to reschedule individuals into another course by the end of the training season. The training center reserves the right to, or not to, reschedule individuals.

Individuals who are late for​, or miss a session may not be eligible for rescheduling under this policy.

Individuals "counseled out" of a course (asked to leave by the Instructors) because of poor performance may be provided one opportunity to be rescheduled into another class but could be required to pay the registration fee again.  Rescheduling arrangements must be made through the Training Center Manager of the center where the individual participated in the course and are based on availability.

MDOT MVA Test Rescheduling Policy

Individuals who do not pass any Motorcycle Safety Program rider course knowledge skill may be provided one opportunity to retake these tests. Re-tests should be completed within 30 working days of the original motorcycle rider course’s ending date.

Individuals interested in a re-test should schedule an appointment with the Training Center Manager and all re-tests must be completed at the training center where the individual participated in the course. Individuals whose names do not appear on the Training Center Manager’s re-test appointment schedule may not be tested. All re-tests must be completed in the current training season. Individuals scheduled to be re-tested must present their proof of course participation.

The Training Center Manager is responsible for scheduling all re-test appointments and reserves the right to cancel or postpone any or all the scheduled re-test dates.

Refund Policy

Please check with the training center where you registered for the course regarding their refund policy.

The training center may refund the course registration fee for a motorcycle safety course only if the individual has not participated in any portion of it.  The individual must submit a written request for the refund with the original copy of their course registration fee receipt before the end of the calendar year in which the course was scheduled.  Be sure to check with the training center for the exact refund policy and procedure.

Lateness Policy

All classes start promptly at the times indicated. If you are late for the first session you will not be admitted and not be permitted to participate in the class.  There is no grace period.

If you are late for any subsequent session you will not be allowed to continue. The MDOT MVA and its training center sponsors are not responsible for traffic, weather or any other condition or circumstance that might cause a participant to be late. It is the participant's responsibility for being on time for each class session.

Use of Personal Motorcycles

Participants in Basic Rider Course and Basic Rider Course 2 – License Waiver option should not ride their personal motorcycle to class unless the motorcycle is street legal and the operator is properly licensed.  Individuals operating a motorcycle with a valid learner's permit must report to the course Instructor with their accompanying rider upon their arrival to any scheduled class session.  The accompanying rider must also return at the end of the class.

The accompanying rider must be a licensed motorcyclist who is over 21 years of age and has been a licensed rider for at least three years.  This individual can be following the permitted rider on another motorcycle, or in a car within a reasonable sight distance.

Individuals in violation of this policy may not be permitted to participate in the motorcycle safety course.