Privacy & Security

Privacy & customer protection

The MVA takes customer privacy seriously and continually improves security systems to protect personal data and prevent identity theft. Our goal is to provide secure, reliable, and trustworthy services while safeguarding your personal information. Please note:

• The MVA is required by law to collect certain personal information as part of credential issuance and vehicle titling and registration transactions.
• If a customer is unwilling to provide the required personal information, the customer may not be able to obtain the requested MVA product.  

Personal information

Every driving and motor vehicle record in the State of Maryland is private unless requested by you, the police, an insurance company, a hospital, or other MVA-approved official business purpose. The following cannot be shared publicly without your permission:

• Name
• Address
• Driver's license number
• Date of birth
• Social security number
• Any other information that identifies you like a fingerprint or photo

Public information

Some information is not considered private. Public records can show:

• Driving status
• Driving offenses for the past 3 years
• Vehicular accident information​
• 5-digit ZIP Code
• Vehicle identification number (VIN)
• Vehicle title number
• Insurance company name
• Insurance policy number
• Odometer reading

For more information on Public Records and to request your record, visit the Public Information & Records page.

Security

The MVA uses secure systems and strict policies to protect your data including:

• Secure computer systems and firewalls
• Safeguards against identity fraud
• Data verification through national systems (such as driver registries and Social Security systems) 

These protections help ensure that transactions and personal data remain secure. Learn more about how the State of Maryland protects your information on their Privacy and Security page.

Protecting yourself from scams

The MVA actively warns customers about fraud and fake websites.

• The MVA will never ask for personal information or payments by text message.
• Be cautious of emails or websites pretending to be the MVA.
• Always access services by typing the official MVA website address directly into your browser. 

Report suspicious messages

The Maryland MVA will NEVER ask you to disclose any personal information, including SSN or DOB, or any payment, via text or email. If you receive suspicious communications claiming to be from the MVA, report them to:

• Federal Trade Commission (FTC)
• Internet Crime Complaint Center (IC3)