Glen Burnie, MD (February 23, 2023) – The Maryland Department of Transportation Motor Vehicle Administration is alerting customers that due to Verizon network maintenance, all of the agency’s driver’s license and identification card issuance transactions will be unavailable Saturday, February 25. This outage will impact all motor vehicle agencies and customers throughout the country due to the lack of ability to access the system used to validate driver information and records. Customers with impacted appointments will be contacted to reschedule or can reschedule at this time by visiting here.
Online services and 24-hour kiosks will be operational Saturday, February 25, but driver’s license and identification card transactions will not be available during the outage. The Motor Vehicle Administration’s self-service VEIP kiosks will not be impacted by this outage. Customers are encouraged to sign up for a myMVA account to take advantage of services including:
- Duplicate/Additional Registration Cards,
- Insurance Information and Compliance Payments,
- Vehicle Title and Registration Applications,
- Vehicle Registration Renewals,
- Title Replacements,
- Disability Products,
- Change of Address,
- Driving Records,
- License Plate Purchase/Replacement,
- Temporary Registration,
- Information on Administrative Flag Fees,
- VEIP Test Date Extension, and
- Substitute Stickers.
The Motor Vehicle Administration will provide information on its website and social media channels on any scheduling changes and when transactions become available. All Motor Vehicle Administration branch offices will resume normal operations by appointment only on Monday, February 27.