GLEN BURNIE, MD - Cumberland residents and those living in the surrounding area now have one central location to complete their Maryland Department of Transportation Motor Vehicle Administration (MDOT MVA) and Department of Natural Resources (DNR) transactions. As part of Governor Hogan’s Customer Service Promise to make services more accessible to Marylanders, DNR has opened a service center in the MDOT MVA Cumberland branch office.
“MDOT is committed to listening to our customers and ensuring we’re giving them the best customer experience,” said MDOT Secretary Pete K Rahn.
Over the past year, several combined MDOT MVA/DNR service centers have opened across the state in Bel Air, Essex, Frederick, Salisbury, Annapolis and now Cumberland. As of May 1, 2018, a total of 32,154 total DNR transactions have been completed at these combined service centers.
“I am very pleased that we are returning to Cumberland after a five-year hiatus to provide licensing and registration services to our customers and stakeholders, especially our anglers, boaters, hunters and off-road enthusiasts,” Maryland Natural Resources Secretary Mark Belton said. “Our innovative partnership with the Motor Vehicle Administration allows us to expand our presence and reach in western Maryland and throughout the state even as we transition more and more services online.”
The Cumberland service center will give customers access to the following DNR services in addition to MDOT MVA services:
- Recreational hunting, fishing, and crabbing licenses;
- Commercial fishing licenses; and
- Off-road vehicle permits.
“We are happy to provide convenient access in Western Maryland to these DNR services and vital MDOT MVA products into one location,” said MDOT MVA Administrator Christine Nizer. “MDOT will continue to look for ways to expand services to our customer as a ‘one-stop-shop’ by partnering with other state agencies.”
The Cumberland MDOT MVA/DNR service center will be open only on Tuesday and Thursday from 8:30 a.m.- 4:30 p.m.