COVID-19 FAQ

Reopening of MDOT MVA Branch Offices​ Driver's License, ID Cards, and Tag Extensions  |  REAL ID  |  VEIP Services | 
Safety Inspections​  |  ​Driving Education and Skills Test  |  Tag Return |  ​
Commercial Driver's Licenses  |  Online Services  |  Additional Services

Customer Alert ​
Governor Larry Hogan has ordered an extension of all driver’s and business licenses, identification cards, permits (including handicap parking permits) and registrations that expire or are eligible for renewal during the state of emergency. As a result, they will not expire until the 30th day after the state of emergency has been lifted. If the expiration date for your driver’s license or identification card is some time in the future, MDOT MVA is asking you to hold off scheduling an appointment for that service right now. This will allow customers whose products are facing expiration to obtain appointments first.



Reopening of MDOT MVA Branch Offices​

Which branch offices are open to customers?

All MDOT MVA branches are open to customers by appointment only.  To enter to a branch office, all customers and staff are required to answer three health screening questions and have a temporal scan of body temperature. View health screening questions prior to your appointment, here.

How can I make an appointment?

To make an appointment visit our Central Scheduling SystemSee how to use our scheduler to make an appointment​Transactions that will be available for scheduling include:
  • ​learner’s permits,
  • commercial driving tests,
  • non-commercial driving tests,
  • renewing driver’s license and identification cards and 
  • vehicle services.

How will the MDOT MVA protect the safety and health of its customers and staff?

In addition to operating on a limited, appointment-only basis, procedures have been put into place to protect customers and MDOT MVA staff, including: 
  • Face coverings – ALL MDOT MVA staff and all customers will be required to wear face coverings while in branch offices. Customers experiencing flu-like symptoms or who have recently been exposed to someone with symptoms should postpone scheduling an appointment at this time.
  • Temporal scan - ALL MDOT MVA staff and customers will be required to have a temporal scan of body temperature before entering a branch office.
  • Health screening questions - ALL MDOT MVA staff and all customers will be asked the following health screening questions prior to entering any of the MDOT MVA branches:
    • Have you developed ANY of the following symptoms of COVID-19 infection in the last ten (10) days: Fever, chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, unusual headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea, vomiting or diarrhea?
    • Have you had a positive test for COVID-19 infection within the past ten (10) days
    • Within the last ten (10) days, have you been within six (6) feet for longer than 15 minutes with someone who has suspected or confirmed COVID-19 infection, WITHOUT taking proper precautions like wearing a mask and frequently washing your hands during this contact period?
  • Safeguard dividers – MDOT MVA has installed plexiglass dividers at each station to protect customers and staff during transactions. 
  • Social distancing – All Marylanders are advised to practice social distancing to prevent the spread of COVID-19. Social distancing procedures will be in effect at all MDOT MVA branches, including floor stickers to mark safe and proper distances.

Can I still do transactions online?

Yes! MDOT MVA is encouraging customers to take advantage of the many services that can be completed online from the comfort and safety of home. The MDOT MVA eStore, self-service kiosk and 24/7 VEIP kiosks have remained available throughout the COVID-19 emergency, and many customers have used these services to complete transactions. 

In fact, all vehicle registration transactions should be completed through the MDOT MVA eStore, self-service kiosk or by mail. Please note that due to the COVID-19 emergency, the delivery of products, like driver’s licenses and registration stickers, is taking longer than expected. Track your delivery​

Online services include:
  • ​obtaining duplicate or additional registration cards,
  • vehicle registration renewals,
  • insurance compliance payments,
  • identification card renewals,
  • title replacements,
  • change of address,
  • driving records,
  • license plate purchases and replacements,
  • temporary registrations,
  • information on administrative flag fees,
  • Vehicle Emissions Inspection Program (VEIP) test date extensions,
  • driver’s license renewals,
  • substitute stickers and
  • NEW! Renewal, correction or duplicate copy of a CDL as long as the CDL holder has a valid Medical Certificate and REAL ID documents on file. 

What if I cannot renew my vehicle registration because I have a flag?

Due to challenges customers may face while trying to clear vehicle registration flags in jurisdictions with modified operations during the COVID-19 pandemic, MDOT MVA is extending the opportunity for customers to purchase a one-year renewal during the state of emergency. Customers will still be responsible for clearing the flags once the jurisdiction where the flag occurred is able to receive payment. The flags will remain on the vehicle record and will prevent future renewals if not satisfied after the state of emergency is lifted. To apply for a one-year registration, visit the MDOT MVA eStore. **Please note, this option is only available through the eStore.** 

Governor Larry Hogan has ordered an extension​ of all driver’s and business licenses, identification cards, permits, handicap placards, and registrations that expire or are eligible for renewal during the state of emergency. As a result, they will not expire until the 30th day after the state of emergency has been lifted. 

Driver’s License, ID Cards, and Tag Extensions

My driver’s license or ID card is about to expire or has expired since the state emergency started (on or after March 12, 2020). What do I do?

Governor Larry Hogan has ordered an extension​ of all driver’s and business licenses, identification cards, permits (including handicap parking permits) and registrations that expire or are eligible for renewal during the state of emergency. As a result, they will not expire until the 30th day after the state of emergency has been lifted. If the expiration date for your driver’s license or identification card is some time in the future, MDOT MVA is asking you to hold off scheduling an appointment for that service right now. This will allow customers whose products are facing expiration to obtain appointments first.

My vehicle registration is about to expire or has expired since the state emergency started (on or after March 12, 2020). What do I do?

If you would like to renew your vehicle registration, you should complete it on the MDOT MVA eStore, self-service kiosk or by mail. Please note that due to the COVID-19 emergency, the delivery of products, like driver’s licenses and registration stickers, is taking longer than expected. Track your delivery.

Governor Larry Hogan has ordered an extension​ of all driver’s and business licenses, identification cards, permits, handicap placards, and registrations that expire or are eligible for renewal during the state of emergency. As a result, they will not expire until the 30th day after the state of emergency has been lifted.

My tags/temporary tags on a new car I purchased are about to expire or have expired since the state emergency started (on or after March 12, 2020). What do I do?

You can review your vehicle registration on the MDOT MVA eStore, self-service kiosk or by mail. Please note that due to the COVID-19 emergency, the delivery of products, like driver’s licenses and registration stickers, is taking longer than expected. Track your delivery.

Governor Larry Hogan has ordered an extension​ of all driver’s and business licenses, identification cards, permits (including handicap parking permits) and registrations that expire or are eligible for renewal during the state of emergency. As a result, they will not expire until the 30th day after the state of emergency has been lifted.

What if I cannot renew my vehicle registration because I have a flag?

Due to challenges customers may face while trying to clear vehicle registration flags in jurisdictions with modified operations during the COVID-19 pandemic, MDOT MVA is extending the opportunity for customers to purchase a one-year renewal during the state of emergency. Customers will still be responsible for clearing the flags once the jurisdiction where the flag occurred is able to receive payment. The flags will remain on the driver’s record and will prevent future renewals if not satisfied after the state of emergency is lifted. To apply for a one-year registration, visit the MDOT MVA eStore at https://securetransactions.mva.maryland.gov/emvastore/mainmenu.aspx. **Please note, this option is only available through the eStore.**

Governor Larry Hogan has ordered an extension​ of all driver’s and business licenses, identification cards, permits (including handicap parking permits) and registrations that expire or are eligible for renewal during the state of emergency. As a result, they will not expire until the 30th day after the state of emergency has been lifted.

Will the one-year period a customer has to renew their driver's license before having to take the vision, knowledge, and skills test be extended?

If a customer’s driver’s license has expired over a year during the COVID-19 emergency period, MDOT MVA will be allow them to renew without taking all of the tests. 

REAL ID

Will my date to bring in REAL ID documents be extended?

Yes, the U.S. Department of Homeland Security has extended the national deadline for REAL ID compliance to October 1, 2021. That means all Marylanders who are not yet REAL ID compliant should check the REAL ID Lookup Tool​ for the next steps to take.

VEIP Services

I have an upcoming VEIP emissions test date. What do I do?

At this time emissions inspection dates March through August 2020 have been postponed.  MDOT MVA will provide you with your new test date.  ALL VEIP stations are closed until further notice, however you can use one of the  24-hour VEIP self-serve kiosks​ in the meantime if you would prefer.

I heard some VEIP locations are now testing sites for COVID-19. Where can I find out more information?

Currently, testing is located at Vehicle Emissions Inspection Program (VEIP) sites in
  • Glen Burnie (Anne Arundel County), 721 E Ordnance Rd, Curtis Bay, MD 21226
  • Waldorf (Charles County),  28 Henry Ford Cir #2787, Waldorf, MD 20602
  • Bel Air (Harford County), 1631 Robin Cir #3068, Forest Hill, MD 21050
  • Columbia (Howard County), 6340 Woodside Ct #1071, Columbia, MD 21046
  • White Oak (Montgomery County), 2121 Industrial Pkwy, Silver Spring, MD 20904
  • Prince Frederick (Calvert County), 1035 Prince Frederick Road, Prince Frederick, MD 20678
  • Hagerstown (Washington County), 12100 Insurance Way, Hagerstown, MD 21740
  • Owings Mills (Baltimore County), 11510 Cronridge Drive, Owings Mills, MD 21117


Safety Inspections​

Please be advised the MDOT MVA in consultation with the Maryland State Police Automotive Safety Enforcement Division will accept a Maryland Safety Inspection (MSI) that is expired beyond the 90-day period but not to exceed 120 days. This will be valid for MSIs processed on or after March 5, 2020. These transactions will need to be walked into MDOT MVA Branch Office for processing. Inspections expired for 121 days or more will need to go through the reinspection process.

Driving Education and Skills Tests

When will I be able to take a permit or driving skills test?

You can schedule an appointment online at mvascheduling.mva.maryland.gov. Transactions that will be available for scheduling include:
  • ​learner’s permits,
  • commercial driving tests,
  • non-commercial driving tests,
  • renewing driver’s license and identification cards and
  • title work.

What will the modified driver's skills test be like?

MDOT MVA will be temporarily modifying the non-commercial driving skills test in consideration of the safety of our customers and employees. Applicants will be tested on the following maneuvers: vehicle inspection, pull-in parking, three-point turn and back-in parking. These maneuvers fulfill all safety requirements. For additional information, please visit https://mva.maryland.gov/Documents/prepare-for-noncom-driving-test.pdf​.

Can I take driver’s education online?

In response to the state of emergency in response to the COVID-19 pandemic, the MDOT MVA has approved the emergency use of distance learning to provide the certified driver education program only for the period of time a state of emergency is declared in Maryland. Schools offering distance learning have certified that the system they will be using meets all the standards outlined by MDOT MVA, as well as all other regulatory requirements for approval by MDOT MVA. Contact a driving school near you to see if it is certified to provide distance learning. 

Tag Return

How can I drop off my old tags and when can I cancel my insurance?

Customers have a few options. They may drop off tags at any one of our tag return drop boxes. Customers are able to cancel their insurance once they drop their tags in the return bin. MDOT MVA will use the date on the tag return form as the cancellation date. Additionally, customers may mail in tags to our Glen Burnie headquarters​.

Commercial Driver’s License (CDL) Medical Certificate

Where can I find information for CDL holders? 

You stay up to date on the latest information with FMCSA's FAQ page. Also, TSA has Granted Temporary Exemption for Security Threat Assessments for HAZMAT Holders.  Read the full TSA exemption here​.  

Will my CDL license be downgraded if my Medical Examiner’s Certificate expires during the COVID closure?

Federal Motor Carrier Safety Administration (FMCSA) has granted a waiver for an expired Medical Examiner’s Certificate (MEC). MDOT MVA recognizes that CDL holders may have difficulty in scheduling time with physicians to do a medical certification during the COVID-19 health emergency.  As such, current CDL holders will not be downgraded for not turning in a medical certification expiring starting March 1, 2020.  MDOT MVA is still processing medical certificates received by mail, fax and email, although it may take a little longer to process because of limited staff. 
You can submit your completed forms through one of the following methods:
  • ​Fax: 410-787-7959
  • Email: as an attachment to cdlmedcert@mdot.maryland.gov​
  • Mail: Maryland Motor Vehicle Administration Driver Services Division, Room 207, Commercial Licensing Unit, 6601 Ritchie Highway N.E., Glen Burnie, Maryland 21062.

I have a CLP and have passed all portions of the Commercial Driver's License Driving Skills Test (CDL Driving Skills Test). May I operate a commercial motor vehicle (CMV) without having a licensed CDL holder seated beside me in that CMV?

Until either September 30, 2020 or the revocation of the federal declartion of a national emergency related to the COVID-19 pandemic (whichever is sooner), the Federal Motor Carrier Safety Administration (FMCSA) has granted a waiver of the requirement that a CLP holder be accompanied by a CDL holder, with the proper CDL class and endorsements, seated in the front seat of the vehicle while the CLP holder operates a CMV on public roads or highways. A CLP holder may operate a CMV on public roads or highways without an accompanying CDL holder present in the front seat of the vehicle, provided that:
  • ​The CDL holder is elsewhere in the cab;
  • The CLP holder is in possession of evidence from the testing jurisdiction, including an authorized third-party tester;
  • The CLP holder has passed the CDL driving skills test; and
  • Unless the FMCSA waiver issued on March 24, 2020 applies, the CLP holder has a valid non-CDL driver’s license, CLP, and medical certificate.

I have commercial vehicles that I need to get titled and registered in order to deliver goods?

Customers with emergency needs should reach out to MDOT MVA at COVID19MVAAction@mdot.maryland.gov​.

I have an issue with my CDL that I need to resolve to continue working. What should I do? 

Customers with emergency business needs, such as obtaining a CDL, should reach out to MDOT MVA at  COVID19MVAAction@mdot.maryland.gov or call 1-800-950-1682.

Online Services

What transactions can I do online?

MDOT MVA is encouraging customers to take advantage of the many services that can be completed online from the comfort and safety of home. The MDOT MVA eStore, self-service kiosks and 24/7 VEIP kiosks have remained available throughout the COVID-19 emergency, and many customers have used these services to complete transactions. To view a full list of all transactions that can be completed from your phone, computer or tablet, visit our Online Services​ page.

In fact, all vehicle registration transactions should be completed through the MDOT MVA eStore, self-service kiosk or by mail. Please note that due to the COVID-19 emergency, the delivery of products, like driver’s licenses and registration stickers, is taking longer than expected. Track your delivery.

Online services include:
  • obtaining duplicate or additional registration cards,
  • vehicle registration renewals,
  • insurance compliance payments,
  • identification card renewals,
  • title replacements,
  • change of address,
  • driving records,
  • license plate purchases and replacements,
  • temporary registrations,
  • information on administrative flag fees,
  • Vehicle Emissions Inspection Program (VEIP) test date extensions,
  • driver’s license renewals,
  • substitute stickers and
  • NEW! Renewal, correction or duplicate copy of a CDL​ as long as the CDL holder has a valid Medical Certificate and REAL ID documents on file. 

How can I order a duplicate title?

You may order a duplicate title online through our eStore. Please note that due to the COVID-19 emergency, the delivery of products, like driver’s licenses and registration stickers, is taking longer than expected. Track your delivery​.

I need to need to renew my registration and do not have any flags on my record. What do I do?

You may renew your registration online through our eStore. Please note that due to the COVID-19 emergency, the delivery of products, like driver’s licenses and registration stickers, is taking longer than expected. Track your delivery​.

Additional Services

I lost my MD driver's license and I can't order one online because I'm not Real ID compliant. What do I do?

You will need to make an appointment to visit a local MDOT MVA branch office. Customers are able to schedule an appointment online at mvascheduling.mva.maryland.gov​

When will I get my completion letter for interlock?

Once the MDOT MVA has received the data from your final download from your vendor, the data is reviewed for completion. Review of the data usually takes three to five business days from receipt of the vendor data, and then your completion letter will be issued.

Where can I find information regarding an MVA hearing?​

Beginning August 3, 2020, all MVA driver’s license hearings will be held remotely via WebEx unless good cause is shown for an in-person hearing at the OAH Hunt Valley location. Please review your notice of hearing carefully for instructions on participating in a remote hearing. Click here for WebEx FAQs​.​

I have served my suspension when will I get my license back?

Once the duration of the suspension has been completed, MDOT MVA will update your Maryland driving record to reflect that the suspension was served and a duplicate license can be applied for online, kiosk or in person.

Where can I find information regarding suspensions?

To review MDOT MVA’s NOTICE REGARDING SUSPENSIONS, click here.

Where can I find information on other government services housed in MDOT MVA branches?

MDOT MVA is the one-stop shop for many government services. Please visit our partners for further information on how to do business with them during COVID-19:

From Transportation Security Administration:
Travelers with a state driver’s license that expired beginning on March 1, 2020, and who are not able to renew at their state driver’s license agency may still use it as acceptable identification at the checkpoint. TSA will accept expired driver’s licenses a year after the expiration date, plus 60 days after the duration of the COVID-19 national emergency.


Updated 8/3/20

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​