MVA Announcements

Customer Alert - Scam Text Message Update
February  2021

If you have received a text from “Maryland-MDot Urgent” addressing “MDot customer” with a link, please ignore the text. This text was not sent by any agency associated with the Maryland Department of Transportation (MDOT), including the MDOT Motor Vehicle Administration. It is SPAM and has been reported to MDOT’s IT Department. DO NOT click on the link and DELETE the message. 

If you did open it and clicked the link, for information on identity theft and ways to protect your identity, see Maryland Attorney General’s ID Theft page​ for help.

MDOT and its business units would not ask customers to provide this personal information in this way. We take the privacy our customers and their personal information very seriously.

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Customer Alert - By Appointment Only, COVID FAQs and more

February 2020

MDOT MVA is open by appointment only until further notice.  Make an appointment now. (Please note appointments are not needed for tag returns and use of the self-service kiosks, however a simple health screening is required to enter all branch offices.) Reschedule or cancel an appointment​.

Many transactions can be completed from the comfort of your home. Visit our Online Services page​ to see what MDOT MVA business can be completed from your computer, tablet or phone

COVID-19 continues to impact our operations and polices, keep up to date with our COVID-19 FAQs for the latest.

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Customer Alert - Inclement Weather Closures; the Salisbury branch is operating normally
February 18, 2021

MDOT MVA branches and VEIP stations in the following counties are closed today, Thursday, February 18, 2021: Allegany, Anne Arundel, Baltimore City, Baltimore, Calvert, Carroll, Cecil, Charles, Frederick, Garrett, Harford, Howard, Montgomery, Prince George’s, St. Mary’s, and WashingtonAdditionally, the Grasonville VEIP is closed. 

MDOT MVA will contact customers with appointments and instructions on how to reschedule.  To reschedule your appointment now, visit our scheduler. 

Salisbury branch is open.

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Try ​MDOT MVA's First Stop Tool
Monday, September 28, 2020

​Get a customized list of all of the transactions that are available on our eStore and eServices by simply adding your information into our new First Stop Tool.

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Office of Adminstrative Hearings to hold MVA hearings remotely
Monday, August 3, 2020
All MVA driver’s license hearings will be held remotely via WebEx unless good cause is shown for an in-person hearing at the OAH Hunt Valley location. Please review your notice of hearing carefully for instructions on participating in a remote hearing. Click here for WebEx FAQs. 

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New Online Services Available for Customers
 July 2020
Customer Connect, MDOT MVA's system-wide modernization software is providing more flexibility to customers that want to complete transactions online and minimize their transaction time when visiting a branch office.  Customers can now begin a title and registration application (appointment required to complete transaction), request a disability placard or update their vehicle insurance from their phone, computer or tablet.  Visit the eServices portal​ to view Customer Connect in action.

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